David Lake recently joined Kaiser Permanente as VP of Health Plan Services & Administration. He is responsible for the strategic planning, direction and performance for health plan service administration, including claims, membership services and benefits administration.
His past work has focused on building additional new member onboarding programs, improving membership eligibility and administration capabilities for the upcoming insurance exchanges, Medicaid and Medicare programs, improving efficiencies in operations and enhancing online and telephone capabilities to serve the health plan needs of members across the region. Lake has extensive experience in insurance administration, serving as VP, Premium Audit with Liberty Mutual Agency Corp. and VP of Liberty Northwest Insurance.
Lake received a Master’s Degree in Hospital and Health Care Administration from the University of Minnesota and a Bachelor’s Degree in Health Education from the University of Utah. He has served in a variety of volunteer and civic positions in Wilsonville, where he resides with his family.